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Two Set-up Options
Basic Set-up: FREE
Definition:
We apply your finished logo to our existing label
templates for each product you select,
along with your phone
number, website address, and city/state. We choose a
font for standard information to blend with your logo
style. Logo can be full-color, and can even include a
photograph.
Includes:
Setup of all labels for your line. Also includes one set of
mock-ups via PDF for initial review. Upon approval of
PDF files we will print hard copies and mail to you for
color approval and final sign-off. Fee does not include
color coding, product name changes or product copy
changes (see reverse for pricing on these options),
specific fonts provided by you, or any fundamental
changes to the label template layout.
For Basic Set-up you supply us with:
• One finished logo (jpeg, tif or eps format) suitable
for both vertical and horizontal labels
• Or two finished logos (jpeg, tif or eps format) one for
vertical labels—one for horizontal labels
• Color specifications if necessary (Pantone or CMYK
values)
Advanced Set-up: $150
Definition:
We will follow your specified guidelines for
re-arranging our existing label templates,
custom layout of several different logo elements to suit
different label shapes, and/or use specific fonts that
you provide. We incorporate your design scheme into a
custom logo and label design.
Includes:
Setup of all labels for your product. Also includes one
set of PDF mockups and two sets of hard copy mockups.
Please ask us for our artwork guidelines document, which
will give you or your designer details on this option.
For Advanced Set-up you (or your graphic designer)
supply us with:
• Color specifications if necessary.
• Files (eps, jpeg or tif) for each graphic element
(photos, type logos, illustrations, etc.)
• Any specified fonts
• A color proof for color matching
Quality natural Products
 We
know that results-producing treatments and products are
what bring clients back again and again. Created by a
professional esthetics team led by esthetician and
industry experts, our products totally support your
commitment to providing superb skin and body care.
You’ll be proud to place your company identity on this
impressive array of state-of-the-art formulations. And
you’ll appreciate that we never test on animals.
Our formulas rely on premium ingredients, naturally
active botanicals, pure essential oils and advanced new
plant-derived cosmeceuticals.
The products in our collection can satisfy the needs of
even the most discerning skin or body care professional.
Privately branded versions of our products can be found
at some of the nation’s premiere medical, day and resort
spas.
FAQ's
Below are some of the
most common questions we get. If you have a question that isn't
covered below, you may also contact us at
privatelabel@jabalabs.com or by phone toll-free at
888.508.4510
one of our representatives would be happy to assist you!
What is
the minimum order?
The minimum opening order is just 35-50 bottles, depending on the
product. Look at the products above for details.
What kind
of product testing do you do?
 Our
testing can be broken down in several parts. First, we source our
raw ingredient from very ethical, well-respected labs. We have
access to all their (non-animal) in vitro and in vivo testing on the
ingredients--for sensitivity, effectiveness, and so on. Once we
create the formulas we do in vivo testing on our team of
volunteers--who have a variety of skin types, ethnicities,
geographic locations, ages, etc. We gather that data and adjust
formulation as needed to come up with a product that meets our
goals. That process can take over a year, depending on the results
of the tests. Or it can take as little as a few months for simple
products. Once that's done, we begin microbiological testing of the
product, ensuring its stability under temperature extremes, ability
to effectively handle introduced pathogens, etc. That process is
usually about two months. After that, we do periodic tests of our
control batches to ensure that over time product is remaining
stable.
Do you
test on animals?
We test our products on human volunteers, not other animals. In
addition, we use vegetable-derived replacements for ingredients that
are traditionally animal-based.
I've
heard that private label products don't have the same quality as
branded lines.
 This is a long-standing myth in our industry. As with branded lines,
certainly there is a wide range of quality in private label lines
and you need to evaluate suppliers to find the ones that meet your
requirements. Some are less finely formulated; others are of
extremely high quality and efficacy. What many people don't realize
is that some of the high-performance branded lines we perceive as
being of better quality are in fact manufactured by private label
companies–companies that offer you similar quality and sophisticated
state-of-the-art formulas while helping you build your brand. You do
get what you pay for; in the case of branded products, often what
you're paying for is a costly advertising and marketing campaign,
extra packaging, "free" shipping, "free" bags, "free" samples and
"free" marketing materials.
How are your products formulated to deliver active ingredients?
 The
products generally are absorbed into the dermis because they are
small molecules in solution. You will notice that when the skin is
dry, or just freshly cleansed, that it absorbs creams very quickly.
The emulsion nature of creams and lotions allow for very good
absorption, right out of the base. The oil phase carries
oil-soluble actives, and the water phase carries water-soluble
actives. We have actives that are protected by something like
Vitamin E, or are mixed into the oil phase by homogenization, which
manufactures super-small micellar structures, giving a tight
oil-in-water emulsion. This is more stable than the normal mixing
process. The actives are sealed in the inner phase, allowing them to
remain stable for a long time.
The
JabaLabs Line has so many products, and they seem to overlap in
terms of their function. Why is this?
Private label lines differ from branded lines in that we are
catering to a very broad market. Our products are used to create day
spa lines, medical spa lines, lines geared toward yoga devotees,
anti-aging lines, men's lines, products specifically for pregnant
mothers, gift lines, resort spa lines...and the list goes on! That
being the case, offering a wide variety of choices enables us to
fulfill our clients' various needs. For every skin type or need
there may be several great choices, and your sales representative
will be happy to help you choose the right mix for you.
How do I
choose what products to start with?
Your JabaLabs Private Label Account Representative will be glad to
help you with this. We will ask you questions about your business
and your clientele, and then make recommendations.
What is
the average size of a starting line?
This is variable. Some of our clients are starting out and have
tight budgets; others are well-established and carry a good portion
of the line. This will allow customers access to your brand, and
start to build loyalty. As sales grow and higher margins provide
more buying power, you can add on.
I’m
opening my doors in three weeks and want to have my products in the
shelf. Is that possible?
While we will make every effort to get product to you as quickly as
possible, we require your sign-off on label mockups before we will
go to print. The process of getting your logo, sending you mockups,
allowing for adjustments and then fulfilling your order typically
takes a minimum of one month, and can take longer depending on the
design. What’s most important is creating an accurate, beautiful
look for your brand.
How long
does the label design process take?
This is a highly variable process. If you have a logo ready to go in
JPEG, TIFF or EPS format that we can plug into our existing label
template using the standard design model, we can be ready to set up
and print your labels in as little as a week or two. If you have a
more complex label design in mind or don’t have a logo ready to go,
the process can take longer. We will always do our best to set
appropriate expectations and your account representative will ensure
that the process moves forward as quickly as possible.
Once I’ve
got an approved label, how long will it generally take for my orders
to arrive?
Because we produce our products for a wide variety of brands, we
don’t stock pre-labeled product. We ask that you allow 3 weeks from
time of order for us to select your products, print and apply
labels, and deliver them to you. Our experience has been that orders
will frequently arrive sooner, and clients simply re-adjust their
ordering strategy to accommodate the lead time. We always strive to
provide product as quickly as possible, and you may select faster
shipping options to reduce time to your door.
Why are
JabaLabs Private Label shipping times longer than other suppliers?
Unlike other private label providers, the product we ship to you is
fully custom labeled (with your logo, website information, phone
number), not pre-screened packages to which you affix a sticker. We
carefully apply all labels for you, saving you time and effort. The
printing and labeling process requires some extra time on our end.
Our unique printing process allows us to provide you with a fully
custom look without the large minimums typically required.
What about
rush orders?
Due to the labeling required, we always recommend planning ahead so
you’ll have stock on hand. Nevertheless, emergencies happen and if
you let us know what you need we will do our best to get it to you
right away.
Can I use
my own packaging?
Our manufacturing machinery and label templates are all calibrated
specifically for our packaging. As such, we only use our standard
packaging. However, we have two distinct packaging options for you
to choose from, allowing to you create the product collection that
best fits your marketing concept.
Are there
any packaging options?
Yes. In addition to the two different packaging choices, we can
enclose either type of packaging in boxes for a small up charge per
piece. Ask your account representative for details.
Will you
make labels for my other non-JabaLabs products?
We only make labels for JabaLabs products.
What if I
want to purchase your products but don't have my label ready yet?
No problem. We can sell to you under the JabaLabs Professional
Skincare label until your own design is ready to go. It isn't
uncommon for new clients to purchase back bar products with the
JabaLabs label, so they can begin learning/using the products prior
to rolling out their brand.
Can you
help me design my label?
We are happy to provide you with the names of several excellent
designers who have worked with us on labels and can help you create
a beautiful design. Logos and label designs must be complete when we
receive them in our layout department.
What
colors can I use on my labels?
We use a printing process that will allow us to use on almost any
color, with the exception of metallic. We can use photographs or
colorful logos. You can specify up to 10 Pantone spot colors if they
are used in your existing logo, and we will create the closest match
possible.
Does the
product ship with labels already applied?
Yes. All you need to do is price them and put them on your shelves.
Can I
change the names of the products?
Yes, you can. This is one of the most wonderful things about our
labeling process, as it allows you to create names that tie in with
your own environment and services.
Can I change the product descriptions on the products?
Yes, you can. This is beneficial when you change the product names
as well, creating a completely unique product that your customers
can only buy from you!
What kinds of designs work best on your labels?
Labels with good contrast of dark/light colors and a fair amount of
white space will have the cleanest, crispest result. Heavy, dark ink
coverage or tone on tone designs may not reproduce as well. Overall,
simpler is better, and tends to have better shelf appeal. Our
graphics requirements document will give you or your designer very
detailed information on label design.
You ship from the United States and I’m in Canada. Do I need to
fill out any customs paperwork?
No. We handle all of that for you.
What does
the one-time label set-up fee cover?
The fee covers the cost to set up all your labels. If you add
products to your line later, they will, in most cases, still be
covered by the initial set-up fee. Please see the Label Setup
Pricing sheet for details, as prices vary according to label
complexity..
Do you do
custom manufacturing?
No we do not. We prefer to focus our formulating efforts on products
that can benefit all our clients.
Can I customize or choose the fragrance for products in your
catalog?
The products in our catalog are set formulas.
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